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Q: What do I do if you dont have the part or accessory I need?

A: Email the part/accessory details along with the barbecue that you have got to isales1@partssimply.com and we will do our very best to get the part for you.


Q: Can I still buy things if I do not have a paypal account?

A: We do recommend that you set up a paypal account but as long as you have a major credit card you can pay how you like-just go through the purchase process and enter your card details straight away.


Q: The parts I have recieved are not the ones that I ordered.

A: Just email isales1@sunshinelifestyle.co.uk with your order information and information about the part you want and we will send out the correct replacement as soon as we recieve the incorrect part.


Q: Ive got my order but bits are broken/missing

A: Take pictures of the parts and email them to isales1@partssimply.com along with proof of purchase and we will send you replacement parts.

Star Items:
- Hood, PatioMate 2
- Drip Tray, Legend 4B

Free Downloads:
- Barbecue Care Guide
- User Guides
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